Inscale Delivery Charges
We now offer free delivery for orders over £150 (ex VAT) and above, with a delivery period of 4-6 working days to the UK mainland, this excludes the Scottish Highlands and offshore islands. Heavier goods such as large platforms and pallet beams and trucks have their own price based on the weight. This includes the Anti-vibration tables, many of these are dispatched on pallets.
A express option is available at a fixed rate and will be delivered within 1-2 working days of order (excluding weekends). There is no express option for heavy items being dispatched on pallets but generally will be delivered within 5 working days. This is all subject to stock availability at time of order, website is not linked to our inventory so is not a live indication of stock but we set the indicators to show what is likely to be in stock.
Delivery times
Delivery times will only apply when we have the requested products in stock. The costs shown are per delivery address and per day delivered to that address. Remember that our couriers work throughout the day so your order may arrive at any time between 9am and 5.30pm.
We are happy to deliver all or part of your order to addresses other than your own. You have the option to tell us where you want to send the items when confirming your order on the order form.
UK delivery options
Standard UK delivery is 4-6 working days, for orders placed (subject to stock availability). Many products also come with an express UK delivery option for orders placed before 12pm as standard this is 1-2 days.
We deliver to all postal areas in the UK, including England, Wales, Scotland, Northern Ireland and the Channel Islands.
Non-Stocked Products
Website will offer options for shipping charges for non-stocked items based on where the product comes from, for example Kern products are shipped from Germany (calibration certificates extend delivery times) and subject to import duty so goods can take longer to arrive, if delivery time is not urgent then we offer a low cost option, faster delivery is available but has a premium charge.
Out of Stock Items
If an item is out of stock delivery time may take longer we will inform you of any item that will be delayed beyond the specified shipping dates shown here. We may suggest an alternative that is available and will be happy to change your order accordingly. We do recommend asking us before ordering if there is stock available and the expected lead time. Shipping times may vary depending on the suppliers.
International delivery
Inscale will deliver products across the world. Shipping charges are calculated at the point of order and are dependent on the volumetric weight of the product purchased and the destination. Delivery charges shown on the website do not apply to destinations outside the UK and will need to be calculated separately.
Standard international delivery times will vary depending on the products purchased and region. We may be able to provide more information about estimated delivery times on completion of an order or by contacting us directly on 01908 972 660.
When will my goods be delivered?
Inscale deliveries will usually be made on Mondays to Fridays (unless a Saturday pre-noon delivery has been requested) between 9am and 5pm. We realise that occasionally we may try to deliver an order and you (or the intended recipient) may not be available. Each time an attempt is made, our courier will leave a card at the delivery address confirming that they have attempted delivery. This card contains a contact number so you can speak directly to the couriers and agree a mutually convenient delivery time or alternatively, to arrange for you to collect the order directly from their depot. After three failed delivery attempts, your items will be returned to our warehouse. Additional charges will be applied if we have to arrange delivery again after the initial delivery failed, this includes changes to address and no one available to receive goods.